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ComplianceAdjust the Rules for a Province

Adjust the Rules for a Province

Read the built in rules for a province and change a deadline or add a note where your brokerage is stricter.

  • Owner/Admin
  • Compliance Officer
Open Compliance Hub in BrokerPlus

The Rulebook view, under the Setup section of the compliance hub, shows the disclosure rules BrokerPlus already knows about for each province: the trigger that starts the clock, the deadline, who has to sign, and where the rule comes from in law. It lets you shorten or lengthen a deadline where your own practice is stricter, turn a rule off, and leave a note explaining why.

When You'd Use This

Reach for this when your brokerage is stricter than the law requires - your compliance officer wants two extra business days on the Ontario borrower disclosure, say - or when a rule doesn't apply to how you operate and you want it visibly off rather than silently ignored. It's not where you add a brand-new rule; that's Add Your Own Compliance Requirement. This view only adjusts what's already built in.

The Regulatory Baseline

Every built-in rule names a province, a trigger (application started, a lender or private lender selected, commitment received, material change, or a renewal started), a deadline in business days, and who signs - borrower, broker, lender, or some combination. Most rules are enforced: BrokerPlus blocks the file until the disclosure is delivered. A handful are marked guidance instead - Ontario's renewal statement from a federally regulated lender, for instance, is the lender's own obligation under federal rules, not the brokerage's, so it's shown for awareness with no toggle and no override. A few carry an effective date and switch a province's pack on or off automatically, like BC's scheduled move from Form 10 to the Mortgage Services Act disclosure pack.

Switching Province

The province selector at the top of the baseline card switches which pack you're reading - each province's rules, deadlines, and overrides are entirely independent. A province with no built-in rules yet shows an empty state rather than borrowing another province's list.

Turning a Rule Off

Every enforced rule carries a switch. Turning one off stops it from blocking a file in that province - use this only when the obligation genuinely doesn't apply to how your brokerage transacts, since disabling a rule the law still requires doesn't make the requirement go away. A disabled rule stays in the list, dimmed, rather than disappearing, so it's visible a choice was made.

Overriding a Deadline

Expand a rule to change its business-day deadline or attach an internal note explaining why. Saving writes an override scoped to your brokerage and this one requirement; the built-in default is never edited, so clearing the override returns you to the regulator's own number. A rule carrying either an override or a note is marked Customized in the list.

Common Gotchas

  • Overriding a deadline changes your brokerage's own baseline for every file. It isn't the same as a signed waiver, which shortens the clock on one specific deal with the borrower's or lender's written consent.
  • Guidance rules can't be toggled or overridden - the obligation isn't the brokerage's to configure.
  • A rule that switches on by effective date, like BC's Mortgage Services Act pack, takes over from its predecessor automatically on that date. Nothing here needs pressing when it changes.

What to Do Next

Keeps track of what you have already been through.

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