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ComplianceNavigate the Compliance Hub

Navigate the Compliance Hub

Learn the four sections of the compliance hub and which question each one answers.

Open Compliance Hub in BrokerPlus

The compliance hub is where you check obligations across every deal and your own program in one page, rather than opening a file to find out. Four sections sit behind one pill row: Deal state, Checks, Setup and Exports. Picking a section lands you on its first view, and a section holding only one screen skips the second row of tabs entirely rather than opening a submenu with nothing to choose between.

When You'd Use This

Open the hub whenever a question is about the whole book rather than one file - which deals still owe something, what's sitting in a review queue, what your program requires, or the record you'd hand a regulator. A single deal's own compliance tab still covers that one file in full; the hub is where the same questions get asked across everything at once.

Deal State

This section holds the cross-deal queue: every active file plotted against what it still owes across identity, consent, disclosures, and suitability. See Where Every File Stands covers working it in depth.

Checks

Four queues live here: AML screening, identity verification, disclosures, and suitability. Each is narrower than the Deal state roll-up - not "does this file owe something" but "what needs a person to look at it and decide." Identity review surfaces verifications flagged for review and lets a reviewer approve or reject them. Disclosures runs the same evaluator that blocks a transmit, checked against a deal's real facts - when the lender was selected, when a commitment came in, the expected signing date - so what you see here can't disagree with what actually stops a file moving.

Setup

This is where the program's standing configuration lives: the disclosure rulebook (turn a requirement on or off, override its waiting period), custom brokerage or team requirements, lender-specific disclosure profiles, the prepared-document and evidence-document catalogs, and closing-package templates. What a team can add to its own library, versus what the brokerage owns outright and locks, is marked on every row - see Add Your Own Compliance Requirement.

Exports

Exports sits apart from Setup on purpose: a compliance export is something you go do on a schedule, not a setting you configure once. Build a stamped, hash-verified export scoped to one file, one client, or the whole book, and watch its status while a book-wide build runs in the background.

What To Watch Out For

  • Deal state shows no second row of tabs - it's the one section holding a single screen, so the section pill is the whole navigation there.
  • Links elsewhere in the product that point at a specific view (like ?tab=aml from a task or an alert) still land correctly. The view names didn't change when sections were introduced; only what the URL parameter now belongs to did.

What to Do Next

Keeps track of what you have already been through.

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